Need help ordering? Check our most frequently asked questions and find your answer. It's easy!
Yes! We deliver to most countries. Delivery time for Slovenia is up to 2 business days, up to 7 business days for European countries and from 7 to 15 business days for countries outside Europe.
Our caps are made of 100 % certified organic cotton.
We accept payments with Maestro, Visa and American Express credit cards, Paypal and Apple Pay.
Our caps are packed and shipped from Slovenia, Europe.
If you are ordering outside European Union, your package might be stopped at customs when entering your country. But we are keeping our fingers crossed that it won't!:)
All customers are responsible for paying custom charges in their country. We don't charge customs and duty at our checkout.
Delivery times may vary.
- From 1 - 2 days for delivery to Slovenia.
- From 4 - 7 days for deliveries to European countries.
- From 7-15 days for deliveries outside Europe.
When your order is shipped, you will receive a tracking code.
Still waiting for your order to be delivered? Please let up to 15 days for orders to be delivered to countries outside Europe. There also might be delays in delivery during Black Friday and Christmas season.
None of the above applies to you? Please contact us at info@thevidie.com.We will be happy to look into it!
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Return costs are paid by customers.
Our website provider is missing some countries on the list of countries to deliver to. But you can still order at VIDIÉ! We will manually make an order for you and ship to desirable country. Please contact us at info@thevidie.com.
Contact us at info@thevidie.com. We are happy to help with anything you need!
